Returns & Exchanges
At Free Shipping, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy on all unworn items with tags attached. We provide pre-paid return labels to ensure your shopping experience remains completely risk-free from start to finish.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the pre-paid shipping label provided instantly through the portal; remember, return shipping is always on us.
- 3.Package Your Items
Place the original items with all fashion tags attached into the original shipping bag or a secure box, then affix the return label to the outside.
- 4.Receive Your Refund
Drop the package at any authorized carrier location, and once we receive and inspect your items, your refund will be processed within 5-7 business days.